24 June 2008 ~ 7 Comments

Answering emails, Twitter, Myspace, Facebook, and Web2.0 messages

I have a hard time letting go of the task of checking my own emails and such. It just seems a bit weird to let someone else handle this tasks because many of the mails I get are personal, or they just need my personal attention.

Many successful entrepreneurs might think I’m crazy to field all my own mails, but it’s just the way I like to do it. I like to stay in touch with what’s going on, and am genuinely curious about people’s problems, desires, and ideas.

However, with over 6000 people on my marketing list, my niche lists over 10,000 people, over 1100 Facebook friends, nearly 900 Twitter friends, 700 Myspace friends, and a pile of email addresses it is nearly impossible for me to respond to all the messages I get. And that makes me feel a bit bad because inevitably I know some people think that I am ignoring them, or simply don’t care. Nothing could be further from the truth.

I sift through all my own emails for a reason… to stay close to the market. I really want to know what is going on. Sadly though, I can’t possibly reply to all the requests I get by myself. So the dilemma arises about hiring a personal assistant to field all these inquiries. I’m not sure what to do.

For now, I try to answer the emails and messages that are really important. Customers are the first priority. If you’ve paid me money, then I really do try to answer every one of those emails. However, sometimes a few slip through the cracks. If that has ever happened to you, I do sincerely apologize. It was not intentional.

Also, I tend to ignore many messages because they are simply “time wasters”. Same thing goes with messages that are 30 paragraphs long.

Here’s a hint to getting a quick reply from me… Make your question or inquiry a “quick one”. State what you need in a couple sentences and be specific. Spare the drama stories (you’d be amazed at how many incredibly sad stories I get on a weekly basis) and focus on the main point you are trying aim at.

I tend to respond to people pro-actively doing stuff much more-so then someone who is having tons of problems and thinks I’m the compassionate ear willing to hear their tales of woe. I don’t mean to be insensitive but there is only so much time in this world, and to be honest, I’m more into paying attention to positive things then the negative.

Anyhow, I just don’t want anyone to feel like a neglected response is a personal insult or a silent attack in any way. The lack of response is simply because of sheer volume of mail and messages and it may have got lost in the clutter, or because I feel it’s a waste of my time.

Time is precious. Every moment of the day means alot to me. And I don’t like to have it wasted. Obviously, I need to get a assistant to handle some of this stuff for me, but for now, I field all my own emails, read them all, and try to reply when I can.

Soon I may add a “paid email service” that guarantees a response. I know some people wouldn’t mind paying a small monthly fee to ensure they had their questions answered.

Right now, the best way to get in contact with me is in the Easy Video Sales Mastermind area.

If you are not a member in there, I think you are totally missing out.

Check out the link below, and come join the Easy Video Sales crew if you think it’s a good match for you. Here’s the link…

http://www.easyvideosales.com/

Cheers,

Jason

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